Where Service is not the same as Repair!
Most of us define service as
"repairing what is broken".
At RIS, Service goes way beyond sales and repairs. It is our responsibility to understand your problem, then supply the correct product to fit your needs. THAT'S SERVICE!
We work with our customers after the sale to ensure they are satisfied with their equipment, answer their questions, and help them solve any problems.
We continue to teach how to use the product, training the operators to get the most from the product for years after the equipment has been purchased. THAT'S SERVICE!
Our preventive maintenance programs mean that our products perform dependably and reliably for years. We are there before there is a problem. THAT'S SERVICE!
We something does need repaired, we are just a phone call away for in plant calls or repairs in our facility. With our stocked parts, access to technical labs, and knowledge of how to fix the problem, downtime is short......
THAT'S REALLY SERVICE!
Call Rapp Industrial Sales when you want more than just sales and repairs.
Call when you want service!!!!!!
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